Centers of Excellence were established on the staff augmentation arm of our business, in order to provide better quality resources in a shorter turnaround time.
COE’s are specialized groups with a high amount of subject matter expertise and experience in their domains; COE’s are adept in sourcing, screening, skill based testing and interviewing the candidates which not only reduces the effort from our client but also ensure high quality of resources are assigned to client. Our COE’s are also continuously engaged in creating a talent pool which ensures we can deliver to the client requirements at a very short notice.
Custom Application Services
Every process is unique so is the need of automation, and packaged services are not sufficient. Systel’s CA services are highly effective in transforming the business needs into products that deliver and drive value.
At the Systel’s COE our SME’s use, process-driven approaches, methodologies and development accelerators ensure quality, scalable and efficient solutions.
Our talent pool comprises of project managers, business analysts, architects, developers, UX/UI designers & quality assurance experts who have been groomed and by supported by highly experienced trainers and SME’s
When the choice is vast it often becomes difficult to understand the right solution for business. Our SME’s guides business in choosing the right product, and the modules in product.
Advisory/consulting services – Right product and Required Modules Implementation and Integration
Application Management, Optimization/Enhancements and Support.
IT infrastructure is considered to be the most dynamic landscape. With the regular changes to the mobility and cloud environments, the needs of IT environment keep changing. Systel COE’s are continuously engaged in formulating managed services to deliver resources and capabilities required to evaluate, design, build and manage an agile, flexible IT environment.
Data Ware housing and Business Intelligence
Accurate data and analytics are the sole tools for effective decision making. Heterogeneous information and unstructured data formats often cause a major hurdles for businesses. Systel COE’s are adept in building Business Intelligence road map’s, data warehousing implementation, analytics, data mining, data quality and master data management.
Systel employs a knowledge-based engineering platform and builds custom automated engineering systems to help you maximize productivity and reduce the hours spent on formulating designs. The Web-based product designs are seamlessly integrated with the ERP systems.
We help clients to unlock the key value drivers by assigning a significant process design priority to each component. Aspects like fluid compositions, equipment symbols and numbers, controls and valves have a considerable bearing on the operations and measures are taken to future proof the functions. Our experts also address the bypass and recirculation lines.
Service Desk & Desk Side Support
Systel has proven track record in enabling clients to establish IT helpdesk services. Systel has custom built solutions which have been mapped to handle all the key items required to establish a helpdesk or an ‘A-La Captive’ environment, our solutions include
The key value addition provided to the clients though our turnkey helpdesk enabling services is better quality of resources in a shorter turnaround time, which significantly reduces the cost of operations and enhances the customer satisfaction levels. Our largest success has been where in 150+ resources were deployed for setting up a process.